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Vpn.fil.com (alternative remote access) guidance

Setup

As a precaution, make sure you have Java installed on your PC. Navigate to https://java.com to download and install the latest version.

  1. Apply for MobilePass+ through TechHub Toolbox and set up on your mobile device if you haven’t already done so,
  2. Open your chosen browser I.e. Microsoft Edge,
  3. Click 'Settings' in the top-right corner and select 'Internet options',
  4. In the new window select the 'Privacy' tab,
  5. Under 'Pop-up Blocker', select 'Settings',
  6. In the 'Address of website to allow' field, enter 'https://vpn.fil.com' then click 'Add',
  7. Close both of the independent pop-up windows, leaving just the main browser window,
  8. Navigate to 'https://vpn.fil.com' and select 'BYOD (MobilePass+)',
  9. Click 'Yes' on the admin prompt and allow necessary components to automatically download and install,
  10. Enter your corporate login details into the 'Username' and 'Password' fields,
  11. Ensuring 'MobilePass+' is highlighted blue as your 'Passcode' selection, click 'Log On',
  12. Open MobilePass+ on your mobile device and approve the access request,
  13. Select your VDI beneath 'Virtual Desktops',
  14. In the Citrix Workspace related pop-up window, select 'Click here to continue',
  15. On the new page headed 'Download Citrix Workspace app', click 'Download for Windows',
  16. Click 'Download Citrix Workspace app for Windows',
  17. Select 'Run', then click 'Yes' on the admin prompt,
  18. Navigate through the Citrix Workspace installation wizard, accepting the license agreement,
  19. At the end of the wizard, click 'Finish' and then close the Citrix Workspace related browser pop-up window,
  20. Select your VDI, then click 'Yes' on the browser pop-up window to allow the Citrix Services to run,
  21. Congratulations, you are now connected and set up.

Usage

  1. Open your internet browser I.e. Microsoft Edge,
  2. Navigate to 'https://vpn.fil.com' and select 'BYOD (MobilePass+)',
  3. Enter your corporate login details into the 'Username' and 'Password' fields,
  4. Ensuring 'MobilePass+' is highlighted blue as your 'Passcode' selection, click 'Log On',
  5. Open MobilePass+ on your mobile device and approve the access request,
  6. Select your VDI beneath 'Virtual Desktops',
  7. Click 'Yes' on the browser pop-up window to allow the Citrix Services to run,
  8. Congratulations, you are now connected.