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Anti-virus

To connect to your virtual desktop (VDI) remotely, you must ensure you have an appropriate level of anti-virus protection on your device. 

Note that Fidelity’s anti-virus standards are regularly updated, so keep your anti-virus up to date to avoid any issues when logging in. 

Supported anti-virus software

Microsoft Windows 8 / 8.1 / 10

  • AVG Technologies
  • Bitdefender
  • COMODO Security Solutions
  • CrowdStrike, Inc.
  • Cylance Inc.
  • Fortinet Inc.
  • Kaspersky Lab
  • Malwarebytes Corporation
  • McAfee, Inc.
  • Microsoft Corporation
  • Sophos Limited
  • Symantec Corporation
  • Trend Micro, Inc.

Apple Mac OS 10.13+ (High Sierra and above)

  • AVG Technologies CZ
  • Bitdefender
  • Comodo Group
  • CrowdStrike, Inc.
  • Cylance Inc.
  • Fortinet Inc.
  • Kaspersky Lab
  • Malwarebytes Corporation
  • McAfee, Inc.
  • Microsoft Corporation
  • Sophos Limited
  • Symantec Corporation
  • Trend Micro, Inc.