Skip Header

Choose your location

Employee Remote Access

Select the region closest to you to log into your Fidelity desktop remotely.

Required software


Download the Citrix workspace app

This lets you access your virtual desktop, from your own device.


Download the Zoom VDI plugin

This lets you access Zoom audio and video when connecting remotely.


Get an anti-virus software

This is a prerequisite for remote access, and helps to protect your device and keep Fidelity’s data secure.

Get support

New joiner at Fidelity?

Explore our new starter guidance here.

Logging in remotely for the first time?

Use these step-by-step guides.

Still stuck?

Contact the TechHub for additional support.